Shipping Policy
Processing Time
Orders are carefully prepared and processed within 3–7 business days. Once your order has been shipped, you’ll receive a confirmation email with your tracking information.
Free Shipping
We’re pleased to offer free shipping on all orders.
There are no additional shipping charges at checkout.
Estimated Delivery Times
Because our collections are fulfilled through trusted suppliers around the world, delivery times vary by destination:
- US & Canada: 7–15 business days
- UK & Europe: 7–15 business days
- Australia & New Zealand: 7–20 business days
- Rest of World: 10–20 business days
Please note that these are estimated delivery times and may vary depending on your location, customs processing, carrier conditions, and other external factors.
Order Tracking
Once your order has been shipped, we’ll send a tracking number by email.
You can use this tracking number to follow your order’s journey until it arrives at your door.
Customs & Duties
For international orders, your shipment may be subject to customs duties, taxes, or other fees imposed by the destination country.
Any applicable customs duties or taxes are the responsibility of the customer.
Delays
While we work closely with our fulfillment partners to ensure your order arrives within the estimated timeframe, occasional delays may occur due to high order volumes, customs processing, weather conditions, carrier delays, or other circumstances beyond our control.
If your order has been delayed beyond the estimated delivery window, please contact our support team and we’ll be happy to assist.